🛟 Help Center

We're Here to Help — Anytime, Anywhere

Welcome to the DigiCab Help Center — your go-to destination for instant answers, common queries, and round-the-clock support. Whether you're booking a ride, facing an issue on the road, or simply need guidance using our platform, we’ve got you covered with step-by-step solutions.


📂 Explore Help Categories

CategoryWhat You’ll Find
🚗 Bookings & RentalsHow to book, modify, or cancel your rental
📱 App & AccountLogin help, account setup, password reset
💳 Payments & RefundsPayment issues, refund timelines, DigiCab Wallet
🧾 Pricing & InvoicingRental charges, damage fee structure, GST invoices
🔧 On-Trip SupportRoadside assistance, vehicle issues, fuel support
📦 Long-Term RentalsSubscription plans, renewals, swap/return policies
⚙️ Fleet Owners & PartnersOnboarding, earnings, fleet management tools
💡 General FAQsCommon customer queries answered in detail

🔍 Quick Help Topics

  • How do I reschedule or cancel my booking?
  • What’s DigiCab’s fuel policy?
  • How are security deposits handled?
  • What do I do in case of a breakdown or flat tire?
  • How do I raise a dispute or share feedback?

👉 Search instantly at www.digicab.rentals


🕐 Support Availability

  • 🖥️ Live Chat: 24x7 via the DigiCab app
  • 📞 Phone Support: 7 AM – 11 PM (all days)
  • 📧 Email: Support@digicab.rentals  (response in 12–24 hrs)

📲 In-App Help for Faster Resolution

Use the DigiCab app’s in-built help center to:

  • Track refunds & dispute resolutions
  • Upload documents or claim benefits
  • Chat live with a support executive
  • Access trip history & invoices instantly

🛡️ Emergency On-Trip Support

Stuck mid-journey? Need urgent assistance?

📞 Call our Emergency Helpline (24x7): [Insert number]
Our roadside support will reach you as quickly as possible — wherever you are.


💬 Still Need Help?

If your question isn’t listed, don’t worry. We’re just a click away.

📬 Submit a support ticket here: Submit Request
We’ll make sure you get the answers you need — fast.

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