💬 Live Chat Support

Get Instant Help – Right When You Need It

At DigiCab Technologies Private Limited, your convenience is our priority. That’s why we offer Live Chat Support directly within our app and website — so you can get real-time assistance from our support team, anytime and anywhere.

Whether you're in the middle of a trip or planning your next one, our chat support ensures your questions are resolved quickly, smoothly, and with care.

⚡ When to Use Live Chat

Our Live Chat is ideal for:

• 🚗 Booking queries and rental extensions
• 🔧 On-trip issues and vehicle concerns
• 💳 Payment failures and refund status
• 📱 Account login or verification problems
• 🧾 Invoice requests and rental policies
• 📍 Locating your vehicle or unlocking the car

💡 Tip: Use Live Chat for fast responses to non-emergency issues.

🕐 Live Chat Availability

• 🕘 Operating Hours:
  7:00 AM to 11:00 PM, 7 days a week
• 🕐 Emergency Support:
  24x7 available via in-app emergency help (for on-trip incidents only)

📱 How to Access Live Chat

📲 From the DigiCab App:

1. Open the DigiCab app
2. Tap on “Help” in the bottom menu
3. Select your active booking or relevant topic
4. Tap “Chat with Support” to start a live session

🌐 From the Website:

1. Visit www.digicab.rentals
2. Click the chat icon on the bottom right corner
3. Choose your query category
4. A support executive will join shortly

🤝 What to Expect

• 💬 Real-time responses (avg. wait time: under 2 mins)
• 🧑‍💻 Friendly, trained support specialists
• 🔄 Complete chat history for your reference
• 🧾 Resolutions tracked via email and SMS updates

🚨 Need Urgent Help?

If you’re on a trip and facing a breakdown, accident, or vehicle lock issue, please use the “Emergency Help” button in your app or call our 24x7 Emergency Helpline directly.

🙌 Let’s Chat!

Fast. Friendly. Always there.
That’s DigiCab Live Chat — helping you stay in control of your journey.