🔒 Security

Your Safety and Data Protection Are Our Top Priorities

At DigiCab Technologies Private Limited, we take your safety and privacy seriously—both on the road and online. From robust vehicle tracking systems to secure payment gateways, we ensure every ride and every transaction is safe, smooth, and stress-free.


🚘 Vehicle Safety & Trip Monitoring

  • Real-Time GPS Tracking
    Every DigiCab vehicle is equipped with advanced GPS to monitor location and trip status, ensuring your safety throughout the journey.
  • Emergency Support
    24x7 roadside assistance and an in-app Emergency Help feature are available in case of breakdowns or incidents.
  • Remote Immobilization
    In rare cases of misuse or theft, our system allows us to remotely disable a vehicle to ensure recovery and protection.
  • Periodic Vehicle Health Checks
    Each car undergoes regular servicing, quality checks, and sanitization to maintain top performance and hygiene standards.

🧾 User Identity Verification

  • Driver License Verification
    All customers must upload a valid driving license. Our backend team verifies details using government-authorized platforms.
  • Digital KYC (Know Your Customer)
    Secure and encrypted identity verification helps prevent misuse and ensures cars are handed over to genuine users only.

💳 Payment & Data Security

  • PCI-DSS Compliant Payment Systems
    All payments are processed through certified and encrypted gateways to protect your financial data.
  • No Card Data Stored
    We do not store your debit/credit card information on our servers.
  • Secure Wallet Transactions
    DigiCab Wallet transactions are monitored and encrypted using industry-grade protocols to prevent fraud and misuse.

🧑‍💻 Privacy & Data Protection

  • GDPR & IT Act Compliant
    Your data is handled in compliance with the applicable laws, including the Indian IT Act and GDPR-like principles.
  • Limited Data Sharing
    We never sell or misuse your data. It’s only used to improve your experience and fulfill legal or service-related requirements.
  • Consent-Based Communication
    You control what notifications and promotions you receive from us via app, SMS, or email.

🛡️ Security Deposit Protection

  • Fully Refundable Deposits
    Any security deposit collected is refunded after vehicle inspection, typically within 5–7 business days.
  • Damage Assessment Transparency
    If any deductions are made for damage or misuse, customers are provided with a detailed report and images as proof.

👨‍✈️ Our Commitment

  • ✅ Regular driver and partner background checks
  • ✅ AI-powered fraud detection for bookings
  • ✅ SSL encryption across our website and mobile apps
  • ✅ Fast dispute resolution and dedicated fraud support team

✅ Drive Secure. Book Confidently.

Whether it’s the ride, the platform, or your personal data — you’re protected with DigiCab Technologies Private Limited, every step of the way.

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